SG: a new French retail banking model
Over recent months, in line with the announced schedule, the Group has met key milestones in the planned merger of two French retail banking networks.
Following the legal merger in January, the teams recently successfully completed the migration of the Crédit du Nord group’s banks to the SG IT System.
2 years of concerted efforts to lay the foundations of the new SG bank, more reactive, expert, responsible and with a local presence, to serve our 10 million clients.
Discover and understand, in pictures, the broad outlines and challenges of this major project, its key stages and the teams’ infectious energy!
SG: creation of a new retail bank
SG: creation of a new retail bank
An unprecedented merger of its scale on the French market.
A complete merger: from 2 headquarters to 1, from 2 banking networks to 1, from 2 IT systems to 1.
A merger on time and on schedule:
2021: commitment to a merger achieved in the first semester of 2023
2023: commitment met
Sébastien Proto
This project is without precedent. It is unrivalled in terms of its complexity, in France and even in the banking industry. And we are all part of its success.
The IT merger, a human and technological feat: 30 months of work and 4 million hours, 1,200 workshops, 2 IT migrations, 50,000 operations realised in 48 hours.
Clearly, this migration operation was a success. A changeover achieved in under 48 hours. Exceptional data migration quality. All services open for business on Monday morning.
9 banks and over 2 million customers migrated.
2,000 members of staff involved.
5,000 client advisers trained.
Brunos Delas - Chief operating Officer of French Retail Banking
It has been a human adventure only made possible by the coming together of talents, skills and the will to make it happen. And it is that alchemy which is so wonderful to witness.
SG has 4 commitments: a responsive bank, an expertise bank, a responsible bank, a bank committed to a local presence serving 10 million customers.
SG, more ways for your ideas to thrive.