Digital accessibility

Accessibility statement

Societe Generale undertakes to make its website accessible in accordance with Article 47 of Law No. 2005-102 of February 11, 2005.

To this end, it shall implement the strategy and actions detailed in its multi-year plan which is currently being drawn up.

This declaration of accessibility applies to the corporate website of Societe Generale. 

Compliance status

The Societe Generale site is partially compliant with WCAG 2.2 Double-A (AA) level due to the non-conformities and deviations listed below. 

Test results

The compliance audit carried out by Ipedis reveals that the compliance rate is 79,41%:

• 27 compliant criteria;
• 7 non-compliant criteria;
• 22 non-applicable criteria.

Non-accessible content

The content listed below is not accessible for the following reasons.

Non-compliance

Several elements of non-compliance are described in this document, some of which are recurrent on several pages: 

• decorative images are not ignored by the screen reader;
• section titles are not in title tags; 
• when CSS is deactivated, carousel content is no longer visible;
• insufficient contrast between text and background;
• the title of the home page is irrelevant;
• focus does not always follow a consistent path;
• the title of certain links does not allow the destination to be understood; 
• document code contains errors; 
• PDF documents are not accessible. 

Derogations for disproportionate burden

No derogation identified. 

Content not subject to the obligation of accessibility

No content identified.

Establishment of this declaration of accessibility

This statement was made on 06/03/2024 and updated on 06/12/2024.

Technologies used for the website development:

• HTML5;
• CSS;
• JavaScript.

The tests of the web pages were performed with the following combinations of user agents and screen readers:

• NVDA avec Google Chrome

The following tools were used in the evaluation: 

• Web Developer Toolbar;
• WAVE;
• WCAG – Constrast checker;
• Accessible Color Picker;
• Taba11y;
• Axe DevTools – Web Accessibility Testing;
• Assistant RGAA;
• PDF Accessibility Checker (PAC) 2024

Pages of the site having been the subject of the verification of conformity: 

Pages of the site having been the subject of the verification of conformity:

• Home page  
• Contact  
• Legal notices  
• Sitemap    
• Digital accessibility
• Search page  
• Presentation
• Board of Directors

Feedback and contact

If you are unable to access any content or service, you can contact the website manager to be directed to an accessible alternative or to obtain the content in another form.

Contact the communication department of Societe Generale at the following address:
COMM/PCO-EDT
Tours Société Générale
17, Cours Valmy
CS 50318
92 972 PARIS LA DEFENSE CEDEX

Contact channels

This procedure is to be applied in the following case: you have reported to the website manager a lack of accessibility that prevents you from accessing any of the content or services of the portal and you have not received a satisfactory response. 

You can:

• write a message to the Defender of Rights
• contact the Advocate's delegate in your region
• send a mail by post (free of charge, do not put a stamp)
  Défenseur des droits
  Libre réponse 71120
  75 342 Paris CEDEX 07