Responsible sourcing
Societe Generale works with large international groups, SMEs and innovative startups to fill our diverse sourcing needs. With all of the suppliers, Societe Generale aims to maintain close-knit relationships built on trust.
A relationship built on trust and balance
Societe Generale is intent on working with you to build relationships based on trust, fairness and transparency.
The Group's buyers ensure that suppliers are treated equally by sharing the same level of information with each of them.
Because banks are subject to specific national and international regulations, the Group offers, as of the transmission of the RFP, a template contract which can serve as basis for our exchanges to draw up the final agreement.
The Sourcing policy ensures the following:
- neutrality in the selection of suppliers via a transparent and impartial process;
- fairness in accessing deals, on the basis of free and loyal competition, giving the same opportunities to all;
- efficiency, in seeking the proposed solutions and innovations;
- operational, legal and contractual security;
- responsibility, incorporating the Group’s social and environmental commitments into the sourcing practices.
Serving the Group and our customers
The mission of the Sourcing teams is to identify, with suppliers' help, the most appropriate solutions to contribute to the operational efficiency of the Group.
To this end, the teams commit themselves, together with suppliers' help to:
- seeking reliable and competitive solutions to meet the clients’ needs;
- identifying the best solutions on the market to provide Group businesses with advice and expertise;
- anticipating changes and promoting innovative solutions.
This mission is part of the Group’s broader commitment to social and environmental responsibility, compliance and risk management.
The relationship with suppliers goes further than a simple search for the best price and satisfying an instant need. The Group carefully takes into consideration all the costs and impacts related to the manufacturing purchase, use and related end-of-life impacts of a product or a service, taking a responsible sourcing approach.
Our responsible sourcing actions plan
Under the responsibility of the Sourcing Department, the Sourcing function handles the commercial and contractual processing of all the Group’s external commitments excluding salaries and direct personnel expenses.
Societe Generale’s Sourcing function is an important component of the Societe Generale Group’s CSR strategy, upholding its values and striving to meet its environmental and social commitments.
Initiated in 2006, the responsible sourcing policy, involving all stakeholders in the value chain (specifiers, buyers and suppliers), is now structured around two key areas.
Management of environmental and social risks
The management of environmental and social (E&S) risks in ensuring responsible sourcing and overseeing supplier relations is governed by the Group's documentation on standards. The operational implementation of this normative documentation on standards and the management of inherent E&S risks exposures at various stages of the sourcing process rely on tools to help identify, assess and manage E&S risks, at the level of the product or service purchased, and the supplier or service provider. These tools are deployed for purchases made by the Group Sourcing Department and at least for high-risk sourcing categories across the International sourcing function and gradually across the rest of the Group.
See our Duty of care plan
Promotion of positive impact initiatives
In line with the Group’s CSR aims, three priorities have been defined.
Quality of supplier relations
The aim of the Sourcing Department is to set an example in its relations with all its suppliers, and to strengthen the way in which CSR considerations are integrated into these relations. In addition, in the event of a dispute and if a conflict with the buyer cannot be resolved, Societe Generale favours mediation as a management method.
The Group’s General Secretary assumes the role of internal mediator and may be contacted by email at: mediation.par@socgen.com
Using the Social and Solidarity Economy
In 2025, Societe Generale in France logged €14 million in expenses with Social and Solidarity Economy (SSE) bodies and companies. In addition to increased involvement to help the adapted and protected sector, it is widening the scope of action to include partnerships with back-to-work schemes and other SSE players.
The environment
With regard to air travel and car fleets, the Sourcing Department plays a cross-functional steering role for the Group and advises the Business and Service Units, in order to help them achieve the Group’s carbon emission reduction targets (50% reduction between 2019 and 2030). The Sourcing Division contributes to the Group’s initiatives to protect biodiversity, including the objective of eliminating petroleum-based single-used plastics from employees’ working environments. By the end of 2025, the Group had removed the petroleum-based single-used plastics from workspaces in France and established the foundations for extending this approach globally wherever feasible. This commitment is reflected, for example, in the introduction of returnable container systems and the provision of reusable cutlery in buildings across the Île-de-France region.
The Group’s sourcing practices form part of a continuous improvement approach and are in line with the continued implementation of the sourcing conduct and ethics rules applicable to sourcing. These are appended to the global agreement on fundamental rights with the UNI Global Union. Over the years, Societe Generale’s practices have been improved so that they now systematically take environmental and social considerations into account in the Group’s sourcing processes.
Our commitments in terms of responsible sourcing
Since 2007, Societe Generale has been strengthening its approach to responsible sourcing every year. Through the signing of charters and pacts the Group further proves its commitment.
See our Sustainable sourcing charter
Discover the key dates of our Sourcing policy
First bank to sign the SME Pact.
The Charter of Responsible Supplier Relations
Including 10 requirements contributing to building a balanced and sustainable relationship between the major signatories and their suppliers. Following the signing, an internal mediator was appointed (i.e. the General Secretary of the Group) and a clause promoting the use of mediation was included in the contracts.
"Responsible Supplier Relations" label obtained by Societe Generale SA (France)
This label certifies, further to an on-site audit of the Group's practices by an external auditor, that the organisation and managing actions give reasonable guarantee of compliance with the objectives and commitments defined in the requirements of the Label.
Signatory of the “La Belle Compétition” (The Fair Competition) charter for tendering processes with Communication agencies.
Renewal of the label for 3 years.
Societe Generale was awarded the Prompt Payment Prize in the 3rd edition of the “Prompt Payment Conference and Awards” by Emmanuel Macron, then Minister for the Economy, Industry and Digital Sector.
Societe Generale was awarded the Responsible Sourcing and Supplier Relations Label certification, aligned with the ISO 20400 "sustainable procurement" international standard. This label awarded by the public authorities testifies to the companies' commitment to establishing sustainable and balanced relationships with their suppliers.
Renewal of the “Supplier Relations and Responsible Purchasing*” label for 3 years. Renewal confirmed in 2023.
*Label awarded by the Business Ombudsman and the National Purchasing Council (CNA)