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Corporate Social Responsibility societe generale group 2013 Responsible finance 17 www.csr.societegenerale.com Stakeholders Expectations of stakeholders Measures for listening, dialogue, coordination, and reporting in 2012 Contractualisation/ Agreements/Protocols established Information/ Training Partnerships/ Programmes Actions Surveys AUTHORITIES, REGULATOR S & INTERNATIONAL AGENCIES Public authorities (France and abroad) Contribute to the development of ethical, fair and transparent business practices and implement them. Contribute to regulatory projects Publication of the Tax Code of Conduct Interprofessional consultation meetings Control and verification missions conducted by regulators in all countries where Societe Generale is present the countries where Regulatory authorities in we operate Professional bodies Interprofessional working groups organisations and International institutions Comply with signed commitments Consultative meetings with NGOs, the OECD, and financial institutions Contribute to the development of global governance Participation in UNEP-FI, Global Compact, OECD, etc. working groups INVESTORS & SHAREHOLDERS (including RATING AGENCIES) Shareholders, investors (individual and institutional) Offer levels of remuneration that are sustainable in the long term and in line with market rates as part of a global risk management strategy Shareholder letter, site dedicated to investors Shareholder meetings, Shareholders' Club, Shareholders' Consultative Committee, etc. Make it easier for shareholders to exercise their responsibility AGMs (Annual General Meeting), annual reports, quarterly results SRI Roadshow AGMs (Annual General Meeting), annual reports, quarterly results, etc. Financial and extra-financial rating agencies Supply transparent information Participation in webinars and teleconferences Meetings with financial and extra-financial rating agencies Responses to questionnaires from agencies, etc. SUPLIERS Suppliers Promote the development of environmental and social best practices Calls for tender, specifications (notably including environmental clauses) “Sourcing and sustainable development” training: 40 trained employees “Responsible Supplier Relations” seal of approval obtained in 2012 Sustainable Sourcing Program action plan (SSP 2011-2015) Questionnaires and evaluation of 1,050 suppliers by Ecovadis Co-contracting contracts with companies of the suitable sector Supplier surveys on quality of relations; On-site audits


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