Hold to the trust-based relationship we have with our clients hat are your residing memories of 2013? First of all, I remember it as a year of major transformation. We definitely turned a page by adapting our balance sheet and our financing structure to meet regulatory requirements. In practice, this means very solid liquidity and capital ratios that now allow us to devote ourselves even more to developing our core businesses with the appropriate resources. 2013 was a year of major change. We put in place a simplified organisational structure refocused around our core businesses, which encourages synergies between them and strengthens our universal banking model. Our figures show that this transformational impetus is working. All of our core businesses posted solid performances in 2013 despite a difficult environment. We are focused on satisfying our clients and our efforts are paying off. This is encouraging us to continue moving forward to achieve even more operational efficiency. By developing our agility, streamlining our processes, pooling our resources and reducing the inherent complexity of our business, we are making full use of what our model has to offer, and our clients are reaping the benefits. The ultimate purpose of our actions is to better meet their requirements on a constant basis and deliver the best possible service, while continuing to properly manage our risks. How are you going into 2014? With confidence and a feeling of truly opening a new page in our history. 2014 is a special year for Societe Generale because it marks our 150th anniversary. I hope you don't mind if I find a certain symbolism in the fact that this anniversary coincides with our Group’s renewed momentum and the new leap that Europe is making with the creation of the Banking Union. I've always said that Europe cannot be strong without a strong financial industry. With the adoption of shared oversight standards that will add fluidity to the savings market and the creation of a European banking system, the Union as a whole and the eurozone in particular are taking a decisive step forward. ■ ■ ■ 3 I SOCIETE GENERALE 2013-2014 W VISION STRATEGY
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