2.1 Microfinance 24 Personal microcredit..............................................................................................................................................26 Micro-insurance experience in Morocco................................................................................................................26 2.2 Solidarity products and services in French Retail Banking 26 Cards....................................................................................................................................................................27 Solidarity savings...................................................................................................................................................27 Solidarity loyalty programme..................................................................................................................................28 Socially responsible investment (SRI).....................................................................................................................28 2.3 Solidarity products and services in retail banking abroad 28 “Here & There” offer...............................................................................................................................................28 SG Morocco solidarity card...................................................................................................................................30 2.4 Financial education and attention given to over-indebtedness 31 Responsible credit use..........................................................................................................................................31 Financial education................................................................................................................................................31 Over-indebtedness................................................................................................................................................32 2.5 Financial inclusion and accessibility 34 Customers with a serious health risk......................................................................................................................34 People with disabilities...........................................................................................................................................35 Some initiatives allow everyone to have access to banking services......................................................................35 2.6 Green banking offer 36 Focus on offers for responsible use of automobile fleets........................................................................................36 Sustainable Development loans and passbooks....................................................................................................37
RSE_2013_UK2
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