2015 KEY FIGURES A bank serving its clients (1) Excluding insurance policyholders. (2) Awarded by Viséo Conseil. (3) CSA 2015 competitive survey conducted with the customers of 11 major French banking groups. 8 | LETTER TO SHAREHOLDERS_JUNE 2016 (4) 2015 Brand Advocacy Index, Boston Consulting Group. (5) Awarded by Viséo Conseil.
LETTER TO SHAREHOLDERS_101
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