150 years of commitment to serving our clients and the economy worldwide Societe Generale is one of the leading financial services groups in Europe. Using a diversified universal banking model, the Group combines financial strength with a strategy of sustainable growth, putting its resources to work to finance the economy and its customers’ projects. Societe Generale’s ambition is to be THE relationship-focused bank, a reference on its markets, a bank close to its customers that is chosen for the quality and commitment of its teams. In order to make this a reality, the Group has made customer satisfaction its top priority and is transforming its businesses and structures to improve operational efficiency. Our signature – "Building team spirit together" – is more than a promise, it is a commitment to use the expertise and energy of all our employees to make sure we fully deserve our customers’ trust. 1 I SOCIETE GENERALE 2013-2014 1 I SOCIETE GENERALE 2013-2014 CONTENTS STRATEGY Vision 02 Universal banking 06 Governance 12 Key figures 14 ENTREPRENEURIAL SPIRIT 16 INNOVATION SPIRIT 32 TEAM SPIRIT 46 CSR strategy 52 Responsible finance 54 Solidarity-based banking products 55 Responsible employer 56 Responsible purchasing and the environment 58 Civil society 59
ACTIVITY_REPORT_20132014_UK
To see the actual publication please follow the link above